Cabin crew or flight attendants are part of airline employees whose primary duty is to ensure the comfort and safety of all passengers aboard flights. They are a team of professional personnel who usually operate business, commercial or military aircraft during domestic or international travels. Since the beginning of this career in 1912, female attendants have also been referred to as air hostesses or stewardesses while male attendants also known as airhosts or stewards. Since their foremost concern is the passengers’ safety, cabin crew receives specialized training for the aircrafts in which they are to work.
The actual work of a Flight Attendant.
Although customer service is of high importance, nearly all the duties of a flight attendant are safety related. The Crew’s captain briefs the flight attendants on board around one hour prior to each flight. During this brief, details about the weather conditions, flight duration, anticipated turbulence and any other issues that might affect the flight. In addition, the attendants are also briefed on the supplies for emergency equipment and safety details. An updated list of the passengers is also verified and attendants notified about small children, special needs clients or the VIPs who will be on board.
After this briefing, the flight attendants then check the plane to ensure that all the safety equipment is working perfectly and in place. At this point, any faulty equipment is replaced. The flight attendants then assist the passengers as they board the airplane while giving special attention to children, VIPs or passengers who have special needs. To prevent and reduce the risks of terrorism and hijacking, flight attendants are usually trained to detect any evidence of malicious intentions and abnormal or suspicious behavior. During the boarding process, they monitor passengers to ensure everyone’s safety. During this process, they assist passengers in loading their hand baggage while checking that each of them has adhered to the airline’s weight and size restrictions.
Duties before the take-off.
Before take-off, the flight attendants perform a safety demonstration to help passengers to better understand the safety standards that are uniquely for the airplane. They also brief the passengers on other safety details such as the location of the nearest exit, buckling of the safety belts, actions to take in case of turbulence, using the drop down oxygen-masks and operating safety vests and flotation devices. The attendants then secure the cabin while ensuring that mobile phones and electric devices have been turned off.
Duties after take-off.
After the safe take-off, the attendants then check to ensure that all passengers are comfortable. They offer pillows or headphones when requested and serve drinks or food. In addition, they look out for any unusual noises and perform safety checks regularly. As the plane starts to descend, the flight attendants make sure that all the garbage is removed and the seats are in the right positions. After doing this, they then perform a final safety check. Once the plane has landed, flight attendants help passengers to leave safely.
Benefits being a Flight Attendant.
Flight benefits; members of the cabin crew can get free flights or sometimes a 90% discount off their flying fee.
Flight attendants get to meet many new people from all over the world and visit various placed during their careers. They therefore get to experience and enjoy different cultures, sceneries and food among other things.
As a flight attendant, you get to enjoy staying in different hotels across the world. Most airlines pay for your stay thus you don’t have to worry about the extra charges. All you need to do with each destination is to enjoy each experience and form beautiful memories while you are at it.
Cons of being a Flight Attendant.
The job can cause high stress levels. This may be brought about form hectic schedules. Security concerns also add up to the stress since everyone is terrified of terrorism or hijacking. However, despite these concerns, flight attendants are expected to be the first to respond in case of an emergency.
For the most part of it while on duty, you will be away from your family. You tend to miss being home around your family and friends and may sometimes have to work on weekends and holidays.